Convert numeric variable to NPS categorical variable

Returns a categorical variable with default values over 1, 2, and 3. Suited for running multinomial logistic regression. To calculate the NPS score, use as_nps().

as_nps_cat(x, det = 1, pas = 2, pro = 3)

Arguments

x

Numeric variable to pass through. Valid range is 0 to 10 inclusive, otherwise returns a NA.

det

Numeric value to represent the code for Detractor. Defaults to 1.

pas

Numeric value to represent the code for Passive. Defaults to 2.

pro

Numeric value to represent the code for Promoter. Defaults to 3.